Terms and Conditions

By booking our studio, you agree to comply with Rawspace Pte Ltd Terms & Conditions as stated herein:

Booking

  • The booking is only confirmed when 100% payment has been made.

  • All deposits and refunds will be processed and returned on the 5th of every month. If the 5th falls on a weekend or PH, the returns will be processed on the following working day.

  • The allocated booking session is inclusive of set-up, test shoot, makeup, clean-up and breakdown. The hirer is to hand over the studio punctually in the original condition, at the end of the session.

  • Extension and/or postponement of booking session(s) is subject to availability. Additional charges apply.

  • In the event of an overrun of time, the rate will be charged by the hour that the studio is handed over.

  • Management reserves the right to cancel bookings without any prior notice.

Cancellation or Postponement

  • Postponement of the date and time of the booking depends on the availability of the studio.

  • If the notice to shorten the duration of the booking is given within 24 hours of confirmation, there will be a refund for the extra hours.

  • If the notice to shorten the duration of the booking is given after 24 hours of confirmation, there will be no refund for the extra hours.

  • Should there be any postponement of the date of booking after an invoice is sent (subject to approval and availability), an admin fee of $100 will be implemented.

  • Only the cleaning fee and security deposit will be refunded if the notice of cancellation is given beyond 24 hours of the confirmation.

  • 50% of the hourly fee, along with the cleaning fee and security deposit will be refunded if the notice of cancellation is given within 24 hours of confirmation.

Terms of Use

  • The hirer acknowledges receiving the studio/equipment from us in a good, clean, and perfectly working condition unless specified in the equipment/studio details. Rawspace will not guarantee, assume responsibility or make any claims of the performance of the equipment once it is passed on to the hirer.

  • The studio/equipment should be used with care and respect. The hirer should not in any way permanently modify or alter the equipment/studio.

  • At the end of the booking session, the studio/equipment should be returned to Rawspace in the same condition as when received. All garbage is to be disposed of by the hirer, and all equipment returned to their respective areas of the studio. Should there be damages or additional clean-up involved for the equipment/studio, the hirer shall be held responsible and the corresponding maintenance fees will be charged accordingly.

  • Should the hirer decide to use an external caterer/vendor, details of the caterer/vendor have to be submitted to the Management at least 48 hours before the date of the booking

  • Rawspace is not liable for any loss, damage of personal belongings, or any personal injuries of the hirer or their guests during the use of the studio/equipment.

Extra Charges

  • This list is not exhaustive and is not limited to the following condition. Extra charges may arise for restoration, replacement, or compensation depending on the extent of the non-compliance. In the situation where the studio requires additional manpower or equipment for cleaning/repair, the full cost will be borne by the hirer.

  • Additional cleaning fees ($80) - If the place is found dirty with dishes not washed, remnant uncleared trash bags, decoration not removed, food or water spills etc.

  • Lost and/or damaged equipment, furniture, amenities, or related items within the studio (value of equipment + replacement of equipment + $20).

  • Shifted furniture ($50) - If the furniture is not shifted back to its original position.

General Information

  • Although every effort has been made to ensure the accuracy of the information set out on our website, documents, and marketing campaigns, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement, or cancel any of the information or offers featured on our websites, documents, or email campaigns at any time, without prior notice.